Printers
Printer shows offline
“Offline” usually means the PC cannot see the printer on the path it expects.
- Power-cycle printer (off 30 seconds).
- USB: try another cable/port. Wi‑Fi: confirm it is on your network.
- Open print queue — resume if paused; cancel stuck jobs.
- Set the correct printer as Default.
- Remove and re-add the printer with a current driver.
- Test with Notepad → Print.
When to book: Office shared printers, new router after ISP swap, or only one PC works.